The overdue statuses of an order
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Overdue: past the deadline.
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Due soon: within 6 hours of the deadline.
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Normal: more than 6 hours before the deadline.
How the system works out whether an order is overdue
(*) For orders that already have containers and waybills:
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An “Overdue” order:
a. When any waybill is incomplete and that waybill is “Overdue”.
b. A waybill is “Overdue” when one of its tasks is “Overdue” and that task is not complete.
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A “Due soon” order:
a. When any waybill is incomplete and that waybill is “Due soon”.
b. A waybill is “Due soon” when one of its tasks is “Due soon” and that task is not complete.
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A “Normal” order:
a. When every waybill is “Normal”.
b. A waybill is “Normal” when every one of its tasks is “Normal”.
(*) For orders with no waybill yet, the system uses the deadline on the order’s task table:
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An “Overdue” order:
a. When any task is “Overdue”.
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A “Due soon” order:
a. When any task is “Due soon”.
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A “Normal” order:
a. When every task is “Normal”.
Viewing the overdue status
In the booking and order list
The system shows a light column so you can tell the overdue status of an order at a glance.
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Overdue: red light
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Due soon: yellow light
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Normal: green light
On the details screen of a booking or order
When an order is “Due soon” or “Overdue”, the system shows a matching ribbon as below.
The system also provides the “Overdue” and “Due soon” filters and a grouping by “Overdue status” so you can filter the data easily:
