Order charges

Overview

The system calculates order charges automatically based on the configured charge structure, the freight rate for the route, the customer information, and any surcharges that have been incurred.

Accessing and selecting an order

Step 1

Go to the Freight charges > Order charges menu.

Freight charges menu with Order charges open

The system shows the freight charge management list.

Order charge management list

Step 2

Select the order you want to calculate charges for to open its details screen.

Selecting an order to calculate charges for from the list

The system opens the charge details page for the selected order.

Charge details screen for the selected order

Conditions to check before calculating

Before calculating charges, check the following:

  • The correct charge structure is selected.
  • A freight rate matching the route and the customer exists.
  • All surcharges have been confirmed.

Where to check the charge structure before calculating

Note: For a route or a customer that appears for the first time, check and update the rate before calculating. Once the data is configured, the system remembers it and applies it the next time.

Loading the data

Step 1

Click Load data to load the items used for the calculation.

Load data button on the order charge screen

Step 2

Once the data has loaded, check the item lines in the Order charges section.

Order charge items after the data has loaded

Calculating

Step 1

Click Calculate.

Calculate button on the order charge sheet

Step 2

Select OK in the confirmation dialog to start the calculation.

Confirmation dialog for calculating order charges

When the calculation succeeds, the system applies the charge structure, takes the matching rate, adds the confirmed surcharges, and calculates the total customer freight amount together with the related costs.

Successful order charge calculation result

Confirming the charges

Step 1

After reviewing the result, click Confirm.

Confirm button for order charges

Step 2

The system records the order charges as confirmed.

Order charges confirmed